The Study LA ("The Study," "we," "us," or "our") operates https://thestudyla.bakipy.site (the "Site"). This page explains what information we collect when you interact with us, how we use it, and the choices you have.
1. Information we collect
We collect information you provide directly, including:
- Contact details (name, email, phone) when you fill out an inquiry or contact form.
- Scheduling data when you book or arrange access to the studio.
- Health, goal, and preference information you volunteer during inquiry or intake.
- Payment data processed by our card processor (we never store full card numbers).
We also collect limited technical data automatically (IP address, browser type, pages visited) through standard web-server logs to operate the Site.
2. How we use information
- To schedule, deliver, and improve your training experience.
- To respond to inquiries and provide customer support.
- To send transactional messages (appointment confirmations, receipts).
- To send optional marketing messages — you can opt out at any time.
- To comply with applicable law.
3. Sharing
We do not sell personal information. We share limited data with service providers who help us run The Study (e.g., our scheduling tools, email provider, and payment processor). These providers are bound by confidentiality obligations.
4. Your rights (including California residents)
Under the California Consumer Privacy Act (CCPA), California residents may request access to, correction of, or deletion of their personal information, and may opt out of the "sale" or "sharing" of their data. To exercise any of these rights, email train@thestudyla.com.
5. Cookies and analytics
The Site uses only minimal first-party cookies required for basic functionality (session, form submission). We do not currently run third-party analytics or advertising pixels on this site. If this changes, we will update this page and add an opt-in banner.
6. SMS / text messaging
By opting in to SMS communication, you consent to receive text messages about your bookings, sessions, and occasional studio news. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time.
7. Data retention
We retain your information for as long as you have an active relationship with The Study and for a reasonable period after, to comply with legal obligations and resolve disputes. You can request deletion at any time.
8. Contact
Questions about this policy? Email train@thestudyla.com or write to 1308 Pico Blvd, Santa Monica, CA 90405.